Contact information

Last updated: 3 November 2026

sknbiome.com is owned and operated by Skin Biome Private Limited under the brand name Skn Biome.

Customer care

Skin Biome Private Limited
Address: A1/295, Upper Ground Floor, Safdarjung Enclave, Delhi-110029
Email: support@sknbiome.com
Phone / WhatsApp: +91-9354606738
Customer care hours: Monday to Saturday, 10:00 AM to 6:00 PM IST

Skin Biome Experience Center addresses

You can visit us, or collect online orders for free, at:

  • Skin Biome Experience Center, Safdarjung Enclave: A1/295, Upper Ground Floor, Safdarjung Enclave, Delhi-110029 (11:00 AM to 7:00 PM, all 7 days)
  • Skin Biome Experience Center, Ashok Vihar: B2/7, Phase 2, Ashok Vihar, Delhi-110052 (11:00 AM to 7:00 PM, all 7 days)

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000 and the rules made under it, complaints can be sent to our Grievance Officer:

Grievance Officer, Skin Biome Private Limited
Address: A1/295, Upper Ground Floor, Safdarjung Enclave, Delhi-110029
Email: support@sknbiome.com
Phone: +91-9354606738

We acknowledge every complaint within 48 hours and aim to resolve it within one month of receipt.