Online Dermatologist Video Consultation – Skin & Hair (15 Min)

Talk to a dermatologist from home — about acne, pigmentation, hair fall, sensitive skin, or building the right routine. A 15-minute one-on-one video consultation with a qualified dermatologist, conducted over video call at your chosen slot.

What's included

• 15-minute video consultation with a registered dermatologist
• Assessment of your skin or hair concern and your current routine
• A personalised routine recommendation — AM and PM, step by step
• A prescription where clinically appropriate, so prescription-strength products can be dispensed correctly
• Guidance on which products from your shelf to keep, pause, or replace

How it works

1. Book this consultation and complete checkout (prepaid only — cash on delivery is not available for consultations).
2. Our team contacts you on WhatsApp to schedule your slot and collect a brief history (concern, duration, photos if you're comfortable sharing).
3. Join the video call at your slot time from your phone.
4. Receive your written routine — and prescription, if issued — on WhatsApp after the call.

Good to know

Consultations are ideal for new or persistent concerns, before starting strong actives like retinoids or hydroquinone-based creams, and for pregnancy-safe routine checks. A video consultation is not suitable for emergencies — for severe reactions, sudden swelling, or infection, please visit a doctor in person. Fee is per session; follow-up pricing is shared during the call if ongoing care is recommended.

Board-Certified Dermatologist Expertise | Video Consultation via Secure Platform | e-Prescription (MCI Telemedicine Guidelines 2020 compliant) | Skn Biome Product Integration — recommendations mapped directly to curated dermatologist-approved products

FAQs

Q1. What does the Skn Biome Dermatologist Consult include, and what skin or hair concerns can I discuss?
A1. The Skn Biome Dermatologist Consult is a personalised online video consultation with a qualified dermatologist for ₹299. You can discuss any skin or hair concern — including acne, post-inflammatory hyperpigmentation (PIH), melasma, oily skin, dry or sensitive skin, eczema, psoriasis, rosacea, hair fall, dandruff, scalp conditions, and anti-ageing concerns. The dermatologist will review your concern, ask about your current skincare routine, medical history, and lifestyle, and provide personalised advice tailored to your skin type and concern. You will receive a treatment plan and, where medically appropriate, a prescription you can use at a pharmacy or to guide your skincare product selection.

Q2. Is an online dermatologist prescription legally valid in India, and can the doctor prescribe medication during my consult?
A2. Yes — telemedicine consultations and e-prescriptions are legally recognised in India under the Telemedicine Practice Guidelines issued by the Medical Council of India in 2020. A qualified dermatologist conducting your Skn Biome online consult can issue a digital prescription for topical and oral medications where clinically appropriate for your condition. Prescriptions for Schedule H drugs (such as tretinoin, oral isotretinoin, or oral antibiotics for acne) are issued within regulatory guidelines. You can present your e-prescription at any licensed pharmacy across India. Note that prescriptions for certain controlled substances are not permitted via telemedicine under current regulations.

Q3. What should I prepare before my consultation to make the most of the session?
A3. To get the most from your Dermatologist Consult, prepare the following before your appointment: clear photos of the affected area taken in natural daylight (front, close-up, and angled views for skin concerns; scalp photos for hair concerns); a list of all products you currently use, including cleansers, moisturisers, sunscreens, and any actives; any prescription medications or supplements you are taking; and a brief history of when the concern started, any triggers you have noticed, and any treatments you have already tried. The more detail you provide, the more targeted and effective your personalised treatment plan will be.

Q4. How does the Skn Biome consultation differ from a generic teleconsult — will the dermatologist know the products available on this store?
A4. Unlike generic teleconsult platforms where recommendations are disconnected from what you can actually access, the dermatologist in a Skn Biome consult has familiarity with the curated range of dermatologist-recommended brands stocked on sknbiome.com — including brands like iS Clinical, Sesderma, Noreva, CeraVe, Bioderma, Rilastil, and others. This means recommendations can be directly mapped to specific products available to you, with no gap between the advice you receive and what you can purchase. Where OTC products are appropriate, you can begin your prescribed routine immediately after your consult without visiting a separate pharmacy or navigating product choices independently.

Q5. What happens after the consultation — is there a follow-up, and what if my skin does not respond to the recommended treatment?
A5. Following your consultation, you will receive a written summary of the dermatologist's assessment and your personalised treatment plan. Most skin concerns — acne, hyperpigmentation, hair fall — require 8–12 weeks to show meaningful improvement with a consistent routine, and the dermatologist will advise you on realistic timelines for your specific concern. If your skin is not responding as expected, or if you develop any reaction to a recommended product or medication, you can book a follow-up consult to reassess. There is no lock-in or subscription — each consultation is booked independently, making it easy to check in as your skin progresses through treatment phases.

Service Provider: Skn Biome — Dermatologist Consultation Service Service Type: Online video consultation with a board-certified dermatologist, conducted via a secure telehealth platform. Prescription Compliance: e-Prescriptions issued through this service are in compliance with the MCI Telemedicine Practice Guidelines 2020 (Government of India) and are digitally signed by a registered medical practitioner (RMP). Booking & Cancellation: Refer to our Booking & Refund Policy on the website for details on rescheduling, cancellations, and consultation validity. Privacy & Data: Patient information shared during consultation is handled in accordance with the Information Technology Act, 2000 and applicable medical data confidentiality standards. Data is not shared with third parties without explicit consent. Safety Information: This service is intended for adults seeking dermatological advice. In case of a medical emergency, contact your nearest hospital or emergency services immediately. Online consultations do not replace in-person examination where physically indicated.